Privacy Policy


The privacy of your personal and financial information is important to us. We strive to maintain the privacy and security of all information with the highest standards available. Please read our Privacy Policy carefully to understand how PayFina, LLC and its employees, affiliates, and subsidiaries uses, shares and protects your information.

This Online Privacy Policy and Terms of Use covers how PayFina,LLC treats your information while you interact with PayFina through PayFina’s website, mobile apps, Online Services, and social media sites. By interacting with PayFina, through any of these formats you acknowledge and accept the terms of PayFina’s Online Privacy Policy and Terms of Use. If you do not accept the terms outlined in this Policy, please do not use our Online Services or interact with PayFina online.

Our Online Services collect online data. We may collect information about the browser, IP address, device, and operating system you are using. We might look at what site you came from, what you view within our Online Services, and what site you visit when you leave us. We may collect your location using GPS, a cellular network location, Wi-Fi networks, browser services, or information you provide.

Information is collected directly from you. We collect Personal Information you submit to us when you use our Online Services. We also collect other information you submit through our Online Services, such as what you write when you chat with a customer service agent. We collect information when you complete an online survey. We will collect information when you click a link.

Information is collected passively and some emails may use tracking tools like cookies or pixel tags. We may gather online data about you over time across multiple websites, other platforms, or other mobile apps.

Our Business Partners and Service Providers may give us information about you. Additionally, we may collect information about you when you interact with PayFina on social media sites or other third-party websites. Your use of such sites and what information each social media site may share with us is subject to its own privacy policies, terms of use, privacy and advertising settings. Never disclose any personal financial information on any social media site.

PayFina cannot guarantee that unauthorized third parties will not be able to defeat our security measures. We ask that you keep your password secure. Please notify us immediately of any compromise or unauthorized use of your account. We do not knowingly or intentionally market to, solicit or collection information from anyone under the age of 18.

We may disclose information when legally compelled to do so. Our consumer privacy policies explain how we treat your information when you are a customer of our financial products and services.